Website Privacy Policy
THE MITA AGENCY
1. Who we are
Mobile Marketing Branding Solutions LLC, doing business as The Mita Agency (“The Mita Agency,” “we,” “us,” or “our”) operates https://themitagency.com/ and related landing pages, contact forms and agency communications. This Privacy Policy describes how we collect, use, disclose, retain and safeguard personal information.
This policy applies to our own website visitors, leads and business contacts. When we process information on behalf of clients through their CRM, event systems or campaigns, the applicable client agreement and the client’s own privacy notice may also govern that information.
2. Information we collect
Identifiers and contact details: name, email address, telephone number, business name, job title, mailing address and any contact details you provide.
Inquiry and service information: consultation requests, audit submissions, project requirements, communications, proposals, appointments, invoices and relevant account information.
Marketing and messaging preferences: email subscriptions, SMS/MMS opt-in preferences, consent timestamps and sources, opt-out records, and message history.
Event information: registration details, attendance and check-in status, QR or ticket identifiers, badge details and event-related requests when our event tools are used.
Technical and usage information: IP address, approximate location inferred from IP, browser and device information, referral URLs, website interactions, cookies and similar identifiers, subject to actual technologies deployed.
Client-provided information: authorized contact, campaign, customer or attendee data that clients provide to us for contracted services.
Payments: transaction status and billing details as needed for services; payment-card data may be processed by separate payment providers rather than stored directly by us.
3. How we collect information
We collect information when you fill out forms, book meetings, request a proposal or audit, register for events, subscribe, communicate with us or become a client; when authorized clients provide information for service delivery; and, where deployed, through cookies, analytics and other website technologies.
4. How we use information
Respond to requests, schedule consultations and deliver contracted agency or event services.
Operate CRM, websites, campaigns, bookings, registrations, check-in processes and AI-assisted communication tools as directed or permitted.
Send operational emails and consent-based SMS/MMS messages, and send marketing communications where lawful.
Measure website performance, improve products and services, troubleshoot problems and protect against fraud or misuse.
Manage invoicing, business records and legal obligations.
We do not use SMS consent as permission to send unrelated promotional campaigns. Marketing SMS requires separately obtained appropriate consent.
5. SMS/MMS privacy and communications
If you affirmatively opt in to The Mita Agency messaging program, we may send messages about inquiries, appointment reminders, consultations, event notifications and service updates, and, where separately authorized, marketing offers and resources. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for assistance. Consent is not a condition of purchase.
We do not sell, rent or share your mobile phone number or SMS/MMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We may disclose the minimum information necessary to vendors that support message delivery and consent management solely for providing our services, subject to appropriate protections. All other categories of information sharing in this policy exclude text messaging originator opt-in data and consent for third-party marketing.
If you opt out, we retain necessary suppression or compliance records to honor your request. For the full messaging rules, see our Terms and Conditions (proposed publication link: https://themitagency.com/terms-and-conditions).
6. How we disclose information
We may disclose personal information to service providers acting on our behalf, such as website and CRM hosts, appointment tools, email and SMS delivery providers, analytics providers, payment processors, AI service providers, event registration platforms and professional advisers, only as needed for legitimate business functions.
We may also disclose information as required by law, to defend legal rights or prevent harm, or in connection with a legitimate business reorganization, subject to applicable law. We do not sell personal information in exchange for money. Some third-party advertising or tracking activity may constitute “sharing” or a “sale” under certain state privacy laws even without a monetary payment; any such activity must be assessed against the actual website configuration before publication.
7. Cookies, analytics and advertising technologies
The website and associated landing pages may use necessary cookies and technologies for functionality and security, and may use analytics or advertising technologies depending on current configuration. Browser settings may allow you to block or delete cookies. Any cookie controls or legally required opt-out mechanisms should be provided where applicable.
Important implementation note: before publishing, confirm whether Google Analytics, Meta Pixel, Google Ads tags, LeadConnector/GoHighLevel tracking, embedded forms and other technologies are active. Update this section to name material tracking activities accurately; this draft does not verify which tools are installed.
8. AI agents and automated tools
When you interact with an AI chat, voice agent or automated inquiry tool that we operate, we may process the information you provide and the conversation content to respond, schedule, route requests and improve service quality as permitted by law and the applicable provider terms. If calls are recorded or transcribed, we will provide notices and obtain any consent required by applicable law before recording. Do not disclose financial account numbers, government IDs, health information or other sensitive data unless expressly needed and protected.
9. Retention and security
We keep information for as long as reasonably necessary to perform services, manage business relationships, meet legal obligations, resolve disputes and enforce agreements. Consent and suppression records may be kept longer where necessary to demonstrate compliance or honor opt-outs. Retention varies by record type and applicable requirements.
We maintain reasonable administrative, technical and physical safeguards appropriate to the information handled. No system guarantees absolute security. We will make notices of reportable incidents as required by applicable law.
10. Your choices and privacy rights
You may opt out of marketing email through its unsubscribe link, and opt out of texts by replying STOP. You may request access to, correction of, or deletion of information by contacting us through the website or by telephone. We may need to verify your identity and retain some information where legally required or permitted.
Depending on your state or country of residence and the laws applicable to our operations, you may have additional rights to obtain a copy, opt out of qualifying targeted advertising or certain transfers, limit particular uses, or appeal certain decisions. We will respond within legally applicable time frames. This policy does not imply that every state privacy statute applies to every visitor or to our business.
11. Children and international visitors
Our website is intended for adults. We do not knowingly collect personal information from children under 13, and do not intentionally offer services to minors. Contact us if you believe a child submitted personal information.
We operate in the United States. If you interact with us from outside the United States, your data may be processed in the United States or other locations used by authorized vendors, subject to applicable law.
12. External links
Our website may link to independent third-party sites and services. Their privacy notices and practices govern data they collect directly; review those notices before providing information.
13. Updates and contact
We may update this Privacy Policy as services, technology or legal requirements change. We will post the revised policy with its new effective date and provide additional notice where required.
Business: Mobile Marketing Branding Solutions LLC, doing business as The Mita Agency. Website: https://themitagency.com/. Telephone: +1 855-385-2080. For privacy questions or requests, use our website contact form or call the number above.
Terms and Conditions: proposed publication link https://themitagency.com/terms-and-conditions (activate and verify when publishing).
THE MITA AGENCY • https://themitagency.com/ • +1 855-385-2080